Polycom
Polycom VVX 311 6-Line Gigabit IP Phone (2200-48350-025) | New
SKU:
2200-48350-025-N
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New
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$39.99
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1 Year WarrantyIncludedThe Polycom VVX 311 6-Line Gigabit IP Phone (2200-48350-025) is a durable business media phone designed for teams who require rapid desktop connectivity, easy call handling and excellent voice quality. Reception desks, sales teams and regular office workers who handle several calls will find it ideal since it supports up to six lines. With its two Gigabit Ethernet ports, HD Voice compatibility and backlit 3.2-inch grayscale display, it offers a sophisticated calling experience that boosts efficiency without increasing complexity. Additionally, the phone supports PoE and is compatible with SIP-based settings, providing enterprises with a flexible and effective deployment choice.
Quick specs
- Product Type
- SIP Phone
- Color
- Black
- Protocol Support
- SIP
- Lines Supported
- Up to 6 lines
- Programmable Line/Feature Keys
- 6 programmable buttons
- Display Type
- Backlit grayscale graphical LCD
Key Features
Supports up to 6 SIP lines for efficient multi-call handling.
Dual Gigabit Ethernet ports for high-speed network connection and PC pass-through.
Backlit 208 x 104 grayscale LCD display for clear call information.
HD Voice and Acoustic Clarity technology for natural, echo-reduced audio.
Full-duplex speakerphone for hands-free communication.
Dedicated RJ-9 headset port for wired headset use.
6 programmable line/feature keys for speed dials and call functions.
3-way conferencing for collaborative calling.
PoE support for cleaner installation and reduced cabling.
Compatible with open SIP deployments and hosted business phone systems.
Benefits
- Improves daily call efficiency with six lines and programmable keys that keep common actions close at hand.
- Delivers clearer conversations with HD audio, echo cancellation and wideband voice support.
- Reduces desk clutter by combining network access and PC pass-through in a single desktop device.
- Simplifies deployment with PoE support and standard SIP compatibility.
- Supports more professional customer interactions through reliable speakerphone and headset options.
- Helps organizations scale their voice environment with a proven business phone platform.
| Manufacturer | Polycom |
|---|---|
| Manufacturer Part Number | 2200-48350-025 |
| Product Name | Polycom VVX 311 6-Line Gigabit IP Phone |
| Product Type | SIP Phone |
| Color | Black |
| Protocol Support | SIP |
| Lines Supported | Up to 6 lines |
| Programmable Line/Feature Keys | 6 programmable buttons |
| Display Type | Backlit grayscale graphical LCD |
| Display Size | 3.2 in. |
| Display Resolution | 208 x 104 pixels |
| Backlight | Yes |
| Ethernet Ports | 2 x 10/100/1000 Gigabit Ethernet |
| Network Switch | Integrated dual-port Ethernet switch |
| PC Pass-Through | Yes |
| PoE Support | Yes, 802.3af Class 2 |
| Power Options | Power over Ethernet or optional external power supply/injector |
| Speakerphone | Full-duplex speakerphone |
| Audio Technology | Polycom HD Voice |
| Acoustic Technology | Polycom Acoustic Clarity technology |
| Noise Suppression | Yes |
| Echo Cancellation | Yes |
| Call Features | Caller ID, call hold, call transfer, call waiting, call forward, voicemail |
| Conferencing | 3-way conferencing |
| Headset Port | Dedicated RJ-9 headset port |
| Hearing Aid Compatibility | Yes |
| Fixed Feature Keys | Home, transfer, messages, DND, headset, speaker, mute, volume control |
| Navigation Keys | 4-way navigation with select key |
| Soft Keys | 4 contextual soft keys |
| Expansion Module Support | Up to 3 VVX expansion modules or color expansion modules |
| Message Waiting Indicator | Yes |
| IP Address Assignment | DHCP or static |
| Provisioning | FTP, TFTP, HTTP, HTTPS |
| QoS Support | IEEE 802.1Q, IEEE 802.1p, ToS |
| Security | IEEE 802.1X |
| VoIP Codecs | G.711u, G.711a, G.722, G.722.1, G.729ab, iLBC |
| Frequency Response | 150 Hz to 7 kHz |
| Dimensions | 7.5 in. W x 7.1 in. D x 5.9 in. H |
| Weight | 31.7 oz |
| Mounting | Wall-mount capable with optional kit |
| Included Items | Network cable |
| Compatibility | SIP-based business telephony environments, including hosted and on-premises systems |
| Notes | Certified with Zoom; supports up to 3 expansion modules depending on deployment |
Frequently Asked Questions
Polycom VVX 311 6-Line Gigabit IP Phone (2200-48350-025) | New
How many lines does the Polycom VVX 311 support?
The VVX 311 provides six programmable line keys. Depending on the communications platform and administrator configuration, these may be assigned to calls, extensions, shared lines, speed dials, or other supported functions.
Does the VVX 311 include Gigabit Ethernet?
Yes. It includes a two-port 10/100/1000 Mbps Ethernet switch, allowing the phone and a connected desktop computer to share one network drop.
Can the phone receive power through Ethernet?
Yes. The VVX 311 supports IEEE 802.3af Power over Ethernet when connected to a compatible PoE-enabled switch or injector.
Is an AC power adapter included?
An external power supply is typically optional rather than standard. Buyers who do not have PoE should confirm that a compatible adapter is included or purchase one separately.
Which VoIP systems can use this phone?
The VVX 311 is an open-SIP phone intended for supported hosted VoIP services and compatible SIP-based IP-PBX platforms. Compatibility, firmware and provisioning requirements should be confirmed with the service provider.
Does it provide HD voice quality?
Yes. Polycom HD Voice is supported on compatible calls, networks, codecs and endpoints, helping produce clearer and more natural speech.
Can users make hands-free calls?
Yes. The integrated full-duplex speakerphone allows both participants to speak naturally without the clipping common to basic half-duplex speakerphones.
Is the display backlit?
Yes. The VVX 311 uses a backlit graphical display with 208 × 104-pixel resolution, making menus and call information easier to read.
Does the VVX 311 have a color screen?
No. It uses a grayscale graphical display rather than a color touchscreen.
Can a computer connect through the phone?
Yes. The secondary Gigabit Ethernet port is designed for PC pass-through, reducing the number of separate network drops required at the desk.
Is a headset supported?
Yes. The phone includes a dedicated RJ-9 headset port for compatible wired business headsets.
Can a wireless headset be used?
A compatible wireless headset system may be connected through the headset interface. Remote answer and end-call functionality depends on the headset, cabling and phone configuration.
Is the phone suitable for call-center use?
Yes. Its six line keys, headset connection, Gigabit networking, and straightforward interface make it practical for low-to-moderate call-volume agents and office teams.
Can IT administrators configure multiple phones centrally?
Yes. The VVX platform supports centralized provisioning and configuration methods, helping administrators standardize settings across larger deployments.
Does it support three-way conference calling?
The phone can support local conferencing and other call features when those functions are enabled by the connected SIP service or call-control platform.
Can the VVX 311 be wall mounted?
The phone can support wall-mounted deployment with suitable mounting hardware.
Does it work with expansion modules?
The VVX 311 supports compatible Polycom expansion modules in approved configurations, making it possible to add more visible contacts or line appearances.
Is the 2200-48350-025 version optimized for Skype for Business?
The 2200-48350-025 is generally identified as the open-SIP edition. Organizations requiring Skype for Business-specific operation should verify the correct part number, firmware, licensing, and platform support before purchasing.
Is the Polycom VVX 311 still supported?
The VVX 311 is a legacy business phone, although HP continues to provide a support page and documentation. Buyers should confirm current firmware, service-provider compatibility, warranty coverage and lifecycle requirements before deployment.
Why choose the Polycom VVX 311 6-Line Gigabit IP Phone?
Choose the Polycom VVX 311 (2200-48350-025) for its six programmable lines, dual Gigabit Ethernet ports, PoE support, Polycom HD Voice, full-duplex speakerphone, headset connectivity, open-SIP interoperability and efficient centralized deployment features.
Polycom VVX 311 6-Line Gigabit IP Phone (2200-48350-025) | New
Polycom
$39.99