Key Features
Four programmable line keys support up to 16 lines, contacts and feature assignments through pagination.
Bright 2.8-inch color IPS LCD with 320 × 240 resolution and context-sensitive soft keys.
Poly HD Voice technology supports natural, wideband voice conversations.
Poly NoiseBlockAI and Poly Acoustic Fence technologies help reduce unwanted background noise.
Full-duplex speakerphone with acoustic echo cancellation for productive hands-free calls.
Two 10/100/1000BASE-T Gigabit Ethernet ports provide LAN uplink and PC pass-through connectivity.
IEEE 802.3af Class 3 Power over Ethernet support simplifies installation and reduces cable clutter.
Integrated Bluetooth 5.0 enables compatible Bluetooth headset and mobile-phone pairing.
NFC functionality supports selected Bluetooth pairing and third-party application use cases.
USB 2.0 Type-C port supports compatible USB headsets, media and storage applications.
RJ9 headset port and dedicated EHS port support wired headsets and compatible electronic hook-switch adapters.
SIP protocol support integrates the phone with compatible IP-PBX, hosted VoIP and unified communications platforms.
Text-to-speech, larger fonts and color-adjustment options improve accessibility.
Two-position stand and included wall-mount hardware support flexible desktop or wall placement.
Microban antimicrobial product protection helps keep high-touch phone surfaces cleaner between routine cleanings.
Benefits
- Helps office and hybrid employees sound clearer during calls by reducing nearby noise and acoustic distractions.
- Handles busy calling workflows with 16 available line, contact, or feature assignments in a compact four-key design.
- Supports flexible headset preferences through Bluetooth, USB-C, RJ9 and EHS connectivity options.
- Reduces cabling at the desk through PoE and dual Gigabit Ethernet ports with PC pass-through.
- Enables users to answer compatible mobile-phone calls from their desk through integrated Bluetooth pairing.
- Improves usability for a wider range of employees through text-to-speech, larger text and color-visibility options.
- Simplifies hot-desking and shared-workspace deployment with NFC support, a color status light bar and wall-mount capability.
- Helps organizations modernize business voice communications with a secure, manageable SIP desk phone designed for current VoIP environments.
| Manufacturer | Poly |
|---|---|
| Manufacturer Part Number | 2200-86990-025, 82M87AA |
| Product Name | Poly Edge E220 IP Phone |
| Product Type | IP Phone |
| Color | Midnight blue and white |
| Product family | Poly Edge E Series |
| Product model | Poly Edge E220 |
| Communications protocol | SIP |
| SIP standards | IETF SIP RFC 3261 and companion RFCs; SDP support |
| Supported IP modes | IPv4, IPv6, and dual-stack IPv4/IPv6 |
| Display type | Color IPS LCD |
| Display size | 2.8 in. |
| Display resolution | 320 × 240 pixels |
| Display features | Color adjustment, enlarged-font settings, text-to-speech support, Unicode UTF-8 support, and multilingual user interface |
| Physical line keys | 4 |
| Maximum line / contact / feature assignments | Up to 16 assignments through pagination |
| Context-sensitive soft keys | 4 |
| Navigation control | Four-way navigation cluster with center Select key |
| Dedicated user keys | Home, Back, Pagination, Volume +/-, Hold, Transfer, Headset, Speakerphone, and illuminated Mute key |
| Status indicator | RGB light bar with color mixing |
| Voicemail | Supported, subject to call-server/service support |
| Web browser | WebKit-based browser supporting HTML5, CSS, SSL, and JavaScript |
| Bluetooth version | Bluetooth 5.0 |
| Bluetooth functions | Bluetooth headset pairing and compatible mobile-phone pairing |
| NFC | Yes; supports third-party application use cases, device information reading, hoteling/guest login workflows, and compatible Bluetooth-pairing functions |
| USB port | 1 × USB Type-C, USB 2.0 compliant |
| USB functions | Compatible USB headset connectivity, media applications, and storage applications |
| Handset | Included; Microban antimicrobial product protection |
| Handset cord | Included; Microban antimicrobial product protection |
| Headset port | Dedicated RJ-9 headset port |
| Electronic hookswitch support | Yes; EHS capable with compatible headset equipment |
| USB-headset support | Yes, through USB Type-C |
| Bluetooth-headset support | Yes |
| Hearing-aid compatibility | HAC handset compatible with ITU-T P.370 and TIA-504A standards |
| TTY support | Compatible with commercially available TTY adapter equipment |
| Accessibility compliance | ADA Section 508 Subpart B 1194.23 compliant |
| Audio technology | Poly HD Voice and Poly Acoustic Clarity |
| Speakerphone | Full duplex |
| Echo cancellation | Yes |
| Background-noise suppression | Yes |
| Acoustic Fence | Yes; reduces background noise when using the handset or a wired headset |
| NoiseBlockAI | Yes; reduces background noise during speakerphone use |
| Audio frequency response | 150 Hz–14 kHz for handset, optional headset, and hands-free speakerphone modes |
| Audio codecs | G.711 A-law, G.711 μ-law, G.729AB, G.722 HD Voice, G.722.1, iLBC, and Opus |
| Wideband audio compliance | TIA-920 wideband audio, Type 1; IEEE 1329 full duplex |
| Audio controls | Independent volume settings with visual feedback for handset, headset, and speakerphone audio paths |
| Additional audio functions | Voice activity detection, comfort-noise generation, RFC 2833 and in-band DTMF, low-delay packet transmission, adaptive jitter buffers, and packet-loss concealment |
| PC audio capability | Poly Computer Audio Connector app supports use of the phone for PC audio on Windows systems |
| Ethernet switch | Integrated two-port Gigabit Ethernet switch |
| LAN port | 1 × 10/100/1000BASE-TX Ethernet LAN port |
| PC pass-through port | 1 × 10/100/1000BASE-TX Ethernet PC port |
| Ethernet standards | IEEE 802.3-2005 Clause 40 physical media attachment and IEEE 802.3-2002 Clause 28 link-partner auto-negotiation |
| VLAN / QoS | IEEE 802.1p/Q VLAN tagging, Layer 3 ToS, DHCP, CDP VLAN discovery, and LLDP-MED VLAN discovery |
| Network configuration | Manual configuration or DHCP |
| Network time protocol | SNTP |
| Provisioning protocols | FTP, FTPS, TFTP, HTTP, and HTTPS |
| Deployment capabilities | Central provisioning, mass deployment, provisioning redundancy, and call-server redundancy, subject to service support |
| NAT features | Static NAT configuration and SIP keep-alive signaling |
| Media protocols | RTP and RTCP |
| Transport protocols | TCP and UDP |
| DNS support | DNS-SRV |
| Monitoring and diagnostics | Event logging, syslog, hardware diagnostics, status reporting, and statistics reporting |
| Security protocols | IEEE 802.1X authentication, EAPOL, SRTP media encryption, TLS, digest authentication, HTTPS secure provisioning, encrypted configuration files, signed software executables, password login, and protected boot-server URL syntax |
| Call handling | Shared call/bridged line appearance, BLF, flexible line appearance, call waiting, distinctive ringing, transfer, hold, forwarding/divert, park, pickup, call timer, redial, one-touch speed dial, missed-call notification, Do Not Disturb, local three-way conferencing, and LDAP reverse-number lookup |
| Caller identity functions | Called, calling, and connected-party information; RFC 8225 caller-classification display for Trusted, Unknown, and SPAM calls |
| Dial-plan support | Local configurable digit map and dial plan |
| Corporate directory | LDAP directory access |
| Application platform | Polycom Apps SDK and API support for compatible third-party applications |
| Conference management | Visual Conference Management support |
| Desk stand | Included, two-position adjustable stand |
| Wall mounting | Wall-mount hardware included |
| Surface protection | Microban antimicrobial product protection on the console, handset, and handset cord |
| PoE standard | IEEE 802.3af, Class 3, auto-sensing |
| Maximum PoE power draw | 13W maximum |
| External power option | Optional external universal AC/DC power adapter; sold separately |
| External PSU rating | 5V DC, 3A |
| Energy certification | ENERGY STAR rated |
| Operating temperature | 0–40°C / 32–104°F |
| Operating humidity | 5–95% relative humidity, noncondensing |
| Storage temperature | -40–70°C / -40–160°F |
| Unit-box dimensions, L × W × D | 8.8 × 10 × 3.5 in. / 22.3 × 25.5 × 8.3 cm |
| Unit-box weight | 1.95 lb. / 0.88 kg, including product, accessories, and documents |
| Master-carton quantity | 10 |
| Included accessories | Phone console, handset, handset cord, Cat5e LAN cable, desk stand, wall-mount hardware, and setup sheet |
| Not included | External 5V DC power supply adapter |
Frequently Asked Questions
Poly Edge E220 IP Phone (2200-86990-025) | Like New
What is the HP part number for Poly 2200-86990-025?
How large is the Edge E220 display?
How many line keys does the phone have?
Does the Poly Edge E220 support Power over Ethernet?
Is an AC power adapter included?
How many Ethernet ports are on the phone?
Can a computer connect through the Edge E220?
Does the Edge E220 have Bluetooth?
Can I use a Bluetooth headset?
Can a mobile phone pair with the Edge E220?
Does the phone have a USB port?
What does Poly Acoustic Fence do?
What is Poly NoiseBlockAI?
Does the Edge E220 support HD Voice?
Does it support SIP?
Does the phone support IPv6?
What security features are available?
Does the Edge E220 have accessibility features?
Does the phone have antimicrobial protection?
Who is the Poly Edge E220 best suited for?
Poly Edge E220 IP Phone (2200-86990-025) | Like New
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