Key Features
5-inch color IPS LCD (480 × 800) for crisp display of names, numbers and status icons that match the Poly Edge E interface.
22 multifunction line keys per page, each with dual‑color LED (red/green) that can be set as lines, contacts, BLF, speed dials, shared call appearance and feature keys.
Three page keys per module, providing up to 66 additional contacts/line appearances per expansion module.
Plug‑and‑play side‑car connection using the phone’s expansion/USB‑C port; power and signaling are provided solely by the host phone.
Supported host phones: Poly Edge E400, Edge E450, Edge E500 and Edge E550 IP phones.
Expandability: One module supported on Edge E400/E450; up to two modules supported on Edge E500/E550.
Fully programmable keys for additional line registrations, shared call appearance, call pickup, BLF, speed dial and other enhanced features.
Multilingual user interface driven from the host phone, ensuring consistent user experience across regions.
Host-powered: PoE or AC power goes only to the phone; no separate power brick for the module.
Cloud PBX receptionist console
Edge E500/E550 is registered to a hosted UC platform (SIP).
One or two Edge E Expansion Modules provide BLF keys for all departments, on‑net branches and executives.
Receptionists use one‑touch transfer, park and pickup keys to route calls quickly.
Multi‑tenant building lobby
Edge E400 with one expansion module lists tenants and key site contacts as speed dials and BLFs.
Lobby staff can see presence at a glance and connect visitors efficiently.
Contact center supervisor station
Edge E500 with two modules used by a floor lead to monitor team extensions and queues.
BLF keys show agent availability; speed dials reach queue managers, IT or HR instantly.
Campus or healthcare front desk
Edge E450 with one module providing keys for critical locations (clinics, wards, security, maintenance).
Staff can quickly escalate calls and coordinate responses in real time.
Accessory Recommendations
Edge E wall mount bracket (2200‑47410‑002): For installations where the Edge E phone and expansion module must be wall‑mounted, such as hallway stations or tight front desks.
PoE switch or PoE injector: Ensures the host Edge E phone has sufficient power budget to drive one or two expansion modules along with its own features.
Cable management clips or trays: Helpful for multi‑module configurations to keep the phone, module and network/power cabling neat and serviceable.
Headsets for Edge E phones (e.g., HP Poly USB or RJ‑9 headsets): Combine with the expansion module to create a complete, ergonomic receptionist or agent workstation.
Use‑Case Scenarios
High‑volume reception desks: Hotels, corporate HQs and large campuses where one or two operators handle high inbound traffic and need instant visibility into dozens of extensions.
Departmental admins and executive assistants: Admins supporting multiple executives can map each key to an exec line, direct dial, or BLF, speeding coordination and call screening.
Healthcare and education front offices: Schools, clinics and hospitals where staff must reach security, facilities and key departments without hunting through directories.
Retail and multi‑site operations centers: NOC or operations teams that monitor multiple stores or sites can assign each line key to a store, manager or dedicated support number.
Benefits
- Accelerates call handling: Visual BLF and one‑touch transfer/park drastically reduce time spent looking up extensions, leading to shorter wait times and fewer abandoned calls.
- Improves receptionist productivity: With up to 66 or even 132 extra contacts on Edge E500/E550, front‑desk staff can manage more lines, teams and departments from a single console.
- Reduces training and errors: Dedicated, labeled keys simplify common tasks like speed dial, call pickup and transfers, lowering the learning curve for new staff.
- Scales with the business: Organizations can start with one module and add a second on Edge E500/E550 as call volume and headcount grow, extending the life of existing phone investments.
- Cleaner deployments: Power from the host phone means fewer cables, fewer power strips and easier cable management at reception or NOC desks.
Compatibility
- Poly Edge E IP PhonesPoly Edge E IP Phones
- Edge E400
- Edge E450
- Edge E500
- Edge E550
- Module limitsModule limits
- Edge E400/E450one HP Poly Edge E Expansion Module per phone.
- Edge E500/E550up to two modules per phone.
- Power & connectivityPowered entirely by the host Edge E phone (which itself can be powered via IEEE 802.3af/at PoE or an approved AC adapter).
Network Deployment Examples
| Manufacturer | Poly |
|---|---|
| Manufacturer Part Number | 85W93AA, 2200-87020-025 |
| Product Name | HP Poly Edge E Expansion Module |
| Product Type | Expansion Module |
| Display type | 5-inch color IPS LCD |
| Display resolution | 480 × 800 pixels |
| Line / feature keys | 22 multi‑functional programmable keys per page |
| Total keys per module | 66 contacts/appearances (3 pages × 22 keys) |
| Key functions | Line registrations, shared call/bridged line appearance, BLF, speed dial, call pickup, feature keys |
| Key indicators | Dual‑color LEDs (green/red) for line and presence status |
| Page keys | 3 dedicated page keys |
| User interface | Multilingual UI driven from host Edge E phone |
| Compatible phones | Poly Edge E400, Edge E450, Edge E500, Edge E550 |
| Max modules per phone | 1 × module on Edge E400 or Edge E450; up to 2 × modules on Edge E500 or Edge E550 |
| Connectivity to phone | Via Edge E expansion/USB‑C port (sidecar connector) |
| Power source | Powered entirely by host Poly Edge E phone |
| Host phone power options | IEEE 802.3af/at PoE or approved external AC adapter (to phone) |
| Additional PSU needed | No separate power supply required for module |
| Feature support | Additional lines, BLF, speed dial, shared call appearance, key‑system style emulation |
| Operating temperature | 0 °C to 40 °C (32 °F to 104 °F) |
| Operating humidity | 5%–95% RH, non‑condensing |
| Storage temperature | −40 °C to 70 °C (−40 °F to 160 °F) |
| Regulatory compliance | FCC Part 15 (planned/compliant, region dependent) |
| Safety | UL 62368‑1 |
| Package dimensions | 190 × 210 × 55 mm (W × D × H, approx.) |
| Package weight | ≈300 g |
| Master carton quantity | 5 units |
| Master carton dimensions | 24.5 × 44 × 29.5 cm |
| Color | Black |
| Included items | Edge E Expansion Module console, desk stand/base, interconnection bracket and screws, setup sheet |
Frequently Asked Questions
HP Poly Edge E Expansion Module (85W93AA) | New
What phones is the HP Poly Edge E Expansion Module compatible with?
How many extra keys does it provide?
Do I need external power or adapters?
Can I connect more than one expansion module?
Is setup complicated?
Can I assign keys to speed dials?
What information does the display show?
Are the keys backlit?
Is training required to use the module?
Does it support busy lamp field (BLF)?
Can I use it in a call center?
Will it work with any other phone brands?
What’s included in the box?
Does the module support USB headsets?
Does it work with PoE-only phones?
Is the display high resolution?
Can I label the keys?
How does this improve call handling?
Is technical support available?
What operating environments are supported?
Can I customize each key label on the HP Poly Edge E Expansion Module?
HP Poly Edge E Expansion Module (85W93AA) | New
HP Poly
