HP Poly Edge E Expansion Module (85W93AA)
HP Poly Edge E Expansion Module (85W93AA)
HP Poly

HP Poly Edge E Expansion Module (85W93AA) | New

SKU: 85W93AA-N
Condition: New
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$149.99
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Overview

The HP Poly Edge E Expansion Module (85W93AA) converts a compatible Poly Edge E phone into a high-capacity attendant console for power users, administrators, and receptionists. Instead of traversing menus, it adds pages of illuminated programmable keys with presence indicators so users can monitor several lines, check who is available, and transfer calls with a single touch. It offers big-system console capabilities in a small, contemporary form factor with a 5-inch color display, up to 66 extra contacts per module, and plug-and-play side-car connectivity powered straight from the host phone. The HP Poly Edge E Expansion Module was designed specifically to "supercharge" Poly Edge E400/E450 and Edge E500/E550 IP phones by adding three pages of 22 multifunction keys—66 additional contacts per module—with dual-color LEDs that display line and presence status in real-time. Assigning keys for BLF, speed dial, shared line appearance, and feature shortcuts is simple because the 5-inch high-resolution color IPS LCD mimics the host phone's visual language. Deployment at busy front desks and call queues is significantly simplified because the phone provides power and data via a USB-C-style expansion port, negating the need for an additional PSU or network drop. For big receptions, multi-tenant locations, or high-volume helpdesks, the Edge E500/E550's capability for up to two extension modules scales to 132 extra contacts.

Quick specs

Product Type
Expansion Module
Display type
5-inch color IPS LCD
Display resolution
480 × 800 pixels
Line / feature keys
22 multi‑functional programmable keys per page
Total keys per module
66 contacts/appearances (3 pages × 22 keys)
Key indicators
Dual‑color LEDs (green/red) for line and presence status

Key Features

  • 5-inch color IPS LCD (480 × 800) for crisp display of names, numbers and status icons that match the Poly Edge E interface.​  

  • 22 multifunction line keys per page, each with dual‑color LED (red/green) that can be set as lines, contacts, BLF, speed dials, shared call appearance and feature keys.​  

  • Three page keys per module, providing up to 66 additional contacts/line appearances per expansion module.​  

  • Plug‑and‑play side‑car connection using the phone’s expansion/USB‑C port; power and signaling are provided solely by the host phone.​  

  • Supported host phones: Poly Edge E400, Edge E450, Edge E500 and Edge E550 IP phones.​  

  • Expandability: One module supported on Edge E400/E450; up to two modules supported on Edge E500/E550.​  

  • Fully programmable keys for additional line registrations, shared call appearance, call pickup, BLF, speed dial and other enhanced features.​  

  • Multilingual user interface driven from the host phone, ensuring consistent user experience across regions.​  

  • Host-powered: PoE or AC power goes only to the phone; no separate power brick for the module.​

  • Cloud PBX receptionist console

  • Edge E500/E550 is registered to a hosted UC platform (SIP).  

  • One or two Edge E Expansion Modules provide BLF keys for all departments, on‑net branches and executives.  

  • Receptionists use one‑touch transfer, park and pickup keys to route calls quickly.​

  • Multi‑tenant building lobby

  • Edge E400 with one expansion module lists tenants and key site contacts as speed dials and BLFs.  

  • Lobby staff can see presence at a glance and connect visitors efficiently.​

  • Contact center supervisor station

  • Edge E500 with two modules used by a floor lead to monitor team extensions and queues.  

  • BLF keys show agent availability; speed dials reach queue managers, IT or HR instantly.​

  • Campus or healthcare front desk

  • Edge E450 with one module providing keys for critical locations (clinics, wards, security, maintenance).  

  • Staff can quickly escalate calls and coordinate responses in real time.​

  • Accessory Recommendations

    Edge E wall mount bracket (2200‑47410‑002): For installations where the Edge E phone and expansion module must be wall‑mounted, such as hallway stations or tight front desks.​  

  • PoE switch or PoE injector: Ensures the host Edge E phone has sufficient power budget to drive one or two expansion modules along with its own features.  

  • Cable management clips or trays: Helpful for multi‑module configurations to keep the phone, module and network/power cabling neat and serviceable.  

  • Headsets for Edge E phones (e.g., HP Poly USB or RJ‑9 headsets): Combine with the expansion module to create a complete, ergonomic receptionist or agent workstation.

  • Use‑Case Scenarios

    High‑volume reception desks: Hotels, corporate HQs and large campuses where one or two operators handle high inbound traffic and need instant visibility into dozens of extensions.  

  • Departmental admins and executive assistants: Admins supporting multiple executives can map each key to an exec line, direct dial, or BLF, speeding coordination and call screening.  

  • Healthcare and education front offices: Schools, clinics and hospitals where staff must reach security, facilities and key departments without hunting through directories.  

  • Retail and multi‑site operations centers: NOC or operations teams that monitor multiple stores or sites can assign each line key to a store, manager or dedicated support number.

Benefits

  • Accelerates call handling: Visual BLF and one‑touch transfer/park drastically reduce time spent looking up extensions, leading to shorter wait times and fewer abandoned calls.​  
  • Improves receptionist productivity: With up to 66 or even 132 extra contacts on Edge E500/E550, front‑desk staff can manage more lines, teams and departments from a single console.​  
  • Reduces training and errors: Dedicated, labeled keys simplify common tasks like speed dial, call pickup and transfers, lowering the learning curve for new staff.​  
  • Scales with the business: Organizations can start with one module and add a second on Edge E500/E550 as call volume and headcount grow, extending the life of existing phone investments.​  
  • Cleaner deployments: Power from the host phone means fewer cables, fewer power strips and easier cable management at reception or NOC desks.​

Compatibility

  • Poly Edge E IP PhonesPoly Edge E IP Phones
  •     
  • Edge E400  
  •     
  • Edge E450  
  •     
  • Edge E500  
  •     
  • Edge E550​
  • Module limitsModule limits
  •     
  • Edge E400/E450one HP Poly Edge E Expansion Module per phone.​  
  •     
  • Edge E500/E550up to two modules per phone.​
  • Power & connectivityPowered entirely by the host Edge E phone (which itself can be powered via IEEE 802.3af/at PoE or an approved AC adapter).​

Network Deployment Examples

Manufacturer Poly
Manufacturer Part Number 85W93AA, 2200-87020-025
Product Name HP Poly Edge E Expansion Module
Product Type Expansion Module
Display type 5-inch color IPS LCD
Display resolution 480 × 800 pixels
Line / feature keys 22 multi‑functional programmable keys per page
Total keys per module 66 contacts/appearances (3 pages × 22 keys)
Key functions Line registrations, shared call/bridged line appearance, BLF, speed dial, call pickup, feature keys
Key indicators Dual‑color LEDs (green/red) for line and presence status
Page keys 3 dedicated page keys
User interface Multilingual UI driven from host Edge E phone
Compatible phones Poly Edge E400, Edge E450, Edge E500, Edge E550
Max modules per phone 1 × module on Edge E400 or Edge E450; up to 2 × modules on Edge E500 or Edge E550
Connectivity to phone Via Edge E expansion/USB‑C port (sidecar connector)
Power source Powered entirely by host Poly Edge E phone
Host phone power options IEEE 802.3af/at PoE or approved external AC adapter (to phone)
Additional PSU needed No separate power supply required for module
Feature support Additional lines, BLF, speed dial, shared call appearance, key‑system style emulation
Operating temperature 0 °C to 40 °C (32 °F to 104 °F)
Operating humidity 5%–95% RH, non‑condensing
Storage temperature −40 °C to 70 °C (−40 °F to 160 °F)
Regulatory compliance FCC Part 15 (planned/compliant, region dependent)
Safety UL 62368‑1
Package dimensions 190 × 210 × 55 mm (W × D × H, approx.)
Package weight ≈300 g
Master carton quantity 5 units
Master carton dimensions 24.5 × 44 × 29.5 cm
Color Black
Included items Edge E Expansion Module console, desk stand/base, interconnection bracket and screws, setup sheet

Frequently Asked Questions

HP Poly Edge E Expansion Module (85W93AA) | New

What phones is the HP Poly Edge E Expansion Module compatible with?
The module works with Poly Edge E400, E450, E500 and E550 series IP desk phones.
How many extra keys does it provide?
Each expansion module gives you 22 multifunctional keys across 3 pages (up to 66 contacts).
Do I need external power or adapters?
No—power and signaling are supplied by the host phone once connected via USB-C.
Can I connect more than one expansion module?
Yes; Edge E400/E450 supports one module, while Edge E500/E550 supports two modules for expanded capacity.
Is setup complicated?
Setup is plug-and-play—simply connect to the host phone and configure key assignments.
Can I assign keys to speed dials?
Yes—keys can be programmed for speed dial, direct station selection, busy lamp field and more.
What information does the display show?
The 5″ color LCD displays contacts, line statuses, pages and navigation cues in a clear, high-contrast layout.
Are the keys backlit?
Yes—dual-color (red/green) LEDs on the keys indicate line status at a glance.
Is training required to use the module?
The intuitive interface minimizes the learning curve, making it accessible even for occasional users.
Does it support busy lamp field (BLF)?
Yes—you can configure keys as busy lamp field indicators to monitor colleagues’ lines.
Can I use it in a call center?
Absolutely—its expanded contacts and visibility make it ideal for high-volume customer support environments.
Will it work with any other phone brands?
This module is specifically designed for the Poly Edge E series and isn’t compatible with non-Edge phones.
What’s included in the box?
Contents typically include the expansion module, desk stand, interconnection brackets, screws and a setup guide.
Does the module support USB headsets?
Some documentation notes a USB port for low-power devices like USB headsets, depending on the host phone’s power capabilities.
Does it work with PoE-only phones?
Yes—power is derived from the Poly host phone whether it’s PoE or AC adapter powered.
Is the display high resolution?
Yes—color LCD with a clear visual layout for easier contact and key navigation.
Can I label the keys?
Keys are programmable with customized functions such as BLF, speed dials and lines.
How does this improve call handling?
More direct key access for lines and contacts streamlines answering, transferring and monitoring.
Is technical support available?
HP provides support documentation, manuals and troubleshooting guides for setup and use.
What operating environments are supported?
Designed for standard office temps and high-traffic environments as specified in product docs.
Can I customize each key label on the HP Poly Edge E Expansion Module?
Yes, each of the 66 programmable keys can be fully customized through the host phone’s interface or web-based admin portal. This allows you to assign labels and functions such as speed dials, direct extensions, call pickups or monitored lines (BLF), giving users complete control over how the module enhances their workflow. Personalized key labels make it faster to identify contacts and actions, which is essential in fast-paced environments like reception desks or call centers.
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HP Poly Edge E Expansion Module (85W93AA)

HP Poly Edge E Expansion Module (85W93AA) | New

HP Poly

$149.99