Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC)
Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC)
Cisco

Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

SKU: CP-8800-A-KEM-3PC-N
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The Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) is an accessory that boosts productivity for Cisco IP Phone models 8851, 8861 and 8865. Perfect for receptionists, administrative personnel, managers and executives, this module facilitates streamlined communication with one-click access to commonly used features, contacts and lines. Its high-res color screen and illuminated buttons guarantee seamless call coverage and efficient handling of multiple lines—making it essential in busy work settings. The Cisco IP Phone 8800 Key Expansion Module adds 18 physical keys and provides access to another 18 keys via page buttons, resulting in a total of 36 programmable keys per module. Up to three modules can be linked to compatible IP phones, allowing for a maximum of 108 programmable keys for sophisticated call management. The module is equipped with a 4.3-inch color LCD screen that ensures line status and labels are clearly visible. It connects directly to the base device and is powered by the host phone through Power over Ethernet (PoE), making it easy to install. This module, owing to its compact design and robust build, is ideal for high-demand settings that necessitate quick responsiveness.

Quick specs

Product Type
Expansion Module
Compatibility
Cisco IP Phone 8851, 8861, and 8865
Physical Programmable Keys
18 keys per module
Total Programmable Keys
36 keys per module (up to 108 with three modules)
Display
4.3 inches (109.2 mm) color display, 480 x 272 pixels
User Experience Modes
Session Line Mode (SLM)

Key Features

  • 36 Programmable Keys includes 18 physical keys and 18 additional keys accessible via page buttons.

  • 4.3-Inch Color Display provides clear visibility of line status, labels and icons.

  • Illuminated Buttons offers visual cues for line status such as available, in-use, ringing or on-hold.

  • Expandable Configuration supports up to three modules for a total of 108 programmable keys.

  • Power Over Ethernet (PoE) powers directly by the host phone for convenient setup.

  • Easy Installation includes foot stand and necessary hardware for side-by-side connection.

  • Durable Design that is built with high-quality materials to withstand daily use in busy environments.

  • Enhanced Call Coverage that is ideal for managing multiple lines or shared-line appearances efficiently.

  • Energy-Saving Mode automatically enters sleep mode when the connected phone powers down.

  • Designed for use with Cisco IP Phone models 8851, 8861 and 8865.

Benefits

  • Simplifies call management with single-button access to frequently used features.
  • Allows quick identification of line status with illuminated buttons and color display.
  • Expandable configuration supports growing communication needs in large organizations.
  • Directly connects to compatible Cisco IP phones without requiring additional power sources.
  • Combines advanced functionality with durable design at an affordable price point.
  • Reduces time spent navigating menus by providing direct access to important functions.
  • Maintains a clean and organized workspace while optimizing call coverage capabilities.
Manufacturer Cisco
Manufacturer Part Number CP-8800-A-KEM-3PC
Product Name Cisco IP Phone 8800 Key Expansion Module
Product Type Expansion Module
Compatibility Cisco IP Phone 8851, 8861, and 8865
Physical Programmable Keys 18 keys per module
Total Programmable Keys 36 keys per module (up to 108 with three modules)
Display 4.3 inches (109.2 mm) color display, 480 x 272 pixels
User Experience Modes Session Line Mode (SLM)
Power Supply Power over Ethernet (PoE)
Dimensions 9.02 x 5.15 x 1.58 inches
Weight 1.08 lbs (489g)
Operating Temperature 32 to 104°F (0 to 40°C)
Relative Humidity 10% to 95%
Storage Temperature 12 to 140°F (-10 to 60°C)

Frequently Asked Questions

Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

Does the Cisco 8800 Key Expansion Module support SIP protocol?
Yes, the Key Expansion Module works with Cisco IP phones that support the SIP protocol and are compatible with the 8800 series.
How many programmable keys does the module offer?
It offers 18 keys per page and supports two pages, for a total of 36 programmable keys.
Which Cisco IP phones are compatible with this Key Expansion Module?
It is compatible with select Cisco IP Phone 8800 Series models, including the 8851, 8861 and 8865.
Can I connect more than one Key Expansion Module to a single phone?
Yes, up to three Key Expansion Modules can be daisy-chained to a single phone for added functionality.
Does the Key Expansion Module require additional power?
No, the module is powered entirely by the connected Cisco IP phone.
Does the module have a backlit display?
Yes, the Cisco 8800 KEM has a backlit display that ensures clear visibility in all lighting conditions.
How do I program the keys on the expansion module?
The keys can be programmed using the Cisco Unified Communications Manager (CUCM) or phone settings, depending on the phone model.
Is there a warranty for the Cisco 8800 Key Expansion Module?
Yes, the module typically includes a Cisco standard one-year hardware warranty, though the terms may differ depending on the purchase agreement.
What is the maximum number of keys available with three modules connected?
With three modules linked, users can access up to 108 programmable keys (36 per module).
Does the Key Expansion Module support multiple pages?
Yes, the module has two pages and allows users to switch between sets of 18 keys, for a total of 36.
Is the module plug-and-play?
Yes, the Key Expansion Module automatically integrates with compatible Cisco IP phones and requires no additional software.
Can I use the Key Expansion Module for speed dialing?
Yes, the programmable keys can be set up for speed dialing, line appearances and other customized functions.
Does the module support BLF (Busy Lamp Field) functionality?
Yes, the keys can be set to BLF, allowing users to track the status of lines or extensions.
Is there a limit to the number of programmable features per key?
Yes, each key can be programmed with a single feature or function.
Does the Key Expansion Module affect the performance of the phone?
No, the module is intended to integrate seamlessly without impairing the phone's performance.
Can I remove or reprogram the keys after initial setup?
Yes, the keys can be reprogrammed or removed as needed using phone settings or the Cisco Unified Communication Manager.
How is the Key Expansion Module attached to the phone?
The module physically attaches to the side of the Cisco 8800 Series IP phone and is secured with the included connector.
Is the module suitable for a high-traffic work environment?
Yes, the Key Expansion Module is ideal for call-intensive environments such as reception desks, executive offices, and customer service departments.
What happens if the phone reboots or loses power?
The Key Expansion Module's settings and configurations are saved, so it will automatically restore functionality once the phone is back online.
Can I label the keys on the module?
Yes, the keys can be digitally labeled using the phone's settings, which will appear on the module's backlit display.
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Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC)

Cisco IP Phone 8800 Key Expansion Module (CP-8800-A-KEM-3PC) | New

Cisco

$149.99