Cisco 9871 IP Desk Phone - Carbon Black (DP-9871-K9) | New
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1 Year WarrantyIncludedThe Cisco 9871 IP Desk Phone - Carbon Black (DP-9871-K9) is a premium next-generation business phone designed for contemporary hybrid workspaces that require robust mobility, safe calling and an easy-to-use interface. This Cisco 9800 Series desk phone supports flexible deployments in office, remote and shared work environments with its 5-inch HD color touchscreen, enterprise-grade voice quality, Wi-Fi, Bluetooth and twin Gigabit Ethernet connection. With its compatibility with Webex Calling, BroadWorks, Cisco Unified Communications Manager and third-party SIP systems, it provides IT teams with a flexible phone that adapts to changing communications tactics. The Cisco 9871 offers the performance and polish that time-pressed professionals want from a premium IP desk phone, complete with built-in security, a sleek carbon black finish and capability for up to 128 lines.
Quick specs
- Product Type
- IP Phone
- Integrated Components
- Trusted Platform Module (TPM) 2.0
- Weight
- 2.33 lbs
- Body Color
- Carbon black
- Body Material
- ABS polycarbonate, 74% post-consumer recycled plastic
- Cordless Phone Standard
- IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE
Key Features
5-inch HD color touchscreen with 1280 x 720 resolution for clear navigation and call control.
Supports up to 128 lines, making it ideal for high-demand users and executive environments.
Dual Gigabit Ethernet ports for stable wired network connectivity.
Built-in dual-band Wi-Fi for flexible wireless deployment.
Bluetooth 5.2 support for headset and accessory pairing.
Cisco PhoneOS platform compatibility with CUCM, Webex Calling, BroadWorks and SIP environments.
Trusted Platform Module 2.0 for stronger device security.
AI-powered background noise removal for clearer conversations.
Dual USB ports for accessories and productivity devices.
Carbon black design with LED status indicators for a modern professional look.
Benefits
- Deliver a polished, easy-to-use communication experience with a modern touchscreen interface.
- Support flexible workplace setups with both wired and wireless connectivity options.
- Improve collaboration and call clarity with advanced audio and noise reduction features.
- Simplify deployment across mixed communication platforms with one versatile phone.
- Strengthen security for business communications with TPM 2.0 protection.
- Handle busy call environments efficiently with support for multiple lines and fast access controls.
- Reduce desk clutter and expand accessory options with built-in USB and Bluetooth support.
- Provide a future-ready IP desk phone that fits enterprise, hybrid and cloud calling environments.
| Manufacturer | Cisco |
|---|---|
| Manufacturer Part Number | DP-9871-K9 |
| Product Name | Cisco 9871 IP Desk Phone |
| Product Type | IP Phone |
| Compatible Platforms | Cisco BroadWorks, Cisco Webex Calling, Cisco Webex Dedicate Instance (DI), Asterisk |
| Integrated Components | Trusted Platform Module (TPM) 2.0 |
| Weight | 2.33 lbs |
| Body Color | Carbon black |
| Body Material | ABS polycarbonate, 74% post-consumer recycled plastic |
| Cordless Phone Standard | IEEE 802.11a/b/g/n/ac (Wi-Fi) / Bluetooth 5.2 LE |
| Wireless Interface Provided | Wi-Fi / Bluetooth |
| Bluetooth Profiles | Advanced Audio Distribution Profile (A2DP), Hands-Free Profile (HFP), Human Interface Device Profile (HID), Phonebook Access Profile (PBAP) |
| Call Services | Voice Mail, Caller ID, Call Waiting, Call Hold, Call Transfer, Call Forwarding, Call park/pickup |
| Caller ID Type | Caller ID/call waiting |
| Dialer Location | Base |
| Conference Call Capability | Yes |
| Speakerphone | Yes |
| Volume Control | Yes |
| Indicators | Speakerphone indicator, headset, mute indicator, home, line status indicator, status, busy lamp field (BLF) |
| Additional Functions | One button to join (OBTJ), QR code access, conference mode, mute, Music on hold, Do not disturb, call recording, sleep mode, Kensington security slot |
| Main Features | Integrated Ethernet switch |
| VoIP | Yes |
| VoIP Protocols | SIP, SDP, RTCP, RTP, SRTP |
| Voice Codecs | Opus, G.722, G.722.2, iSAC, G.711a-law, G.711μ-law, G.729a, G.729b, iLBC |
| Lines Supported | 128 lines |
| Quality of Service | IEEE 802.1Q (VLAN) |
| IP Address Assignment | DHCP, static |
| Security | WPA3, AES, EAP-FAST, EAP-TLS, PEAP-GTC, PEAP-MSCHAPv2, TKIP, GCMP, MIC, IEEE 802.1X, TLS 1.3, FIPS 140-2, SRTP |
| Power Over Ethernet (PoE) Support | Yes |
| Network Protocols | IPv4, IPv6, DHCP, GARP, DNS, TFTP, HTTPS, VLAN, RTP, RTCP, Cisco Discovery Protocol (CDP), Link Layer Discovery Protocol (LLDP), Link Layer Discovery Protocol - Media Endpoint Discovery (LLDP-MED) |
| Network Ports Qty | 2 x Ethernet 10Base-T/100Base-TX/1000Base-T |
| Compatible Software | Cisco WebEx, Cisco Unified Communications Manager |
| Voice Features | Acoustic echo cancellation (AEC), forward error correction (FEC), automatic gain control (AGC), comfort noise generation (CNG), voice activity detection (VAD), packet loss concealment (PLC), silence suppression, acoustic shock protection, adaptive jitter buffer (AJB), dual tone multi-frequency (DTMF), HD audio, ultrasonic support |
| Network Features | Class 3 PoE |
| Type | Touchscreen LCD display - color |
| Display Location | Base |
| Diagonal Size | 5" |
| Display Resolution | 1280 x 720 pixels |
| Backlit | Yes |
| Display Languages | Brazilian Portuguese, Catalan, Czech, Danish, Dutch, Finnish, French, French Canadian, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, Chinese (simplified), Chinese (traditional), Chinese (Traditional, Hong Kong), Spanish (Columbia), UK English, US English |
| Connections | Headset jack / RJ-9 ¦ 2 x network / RJ-45 ¦ USB / 4 pin USB Type A ¦ USB Type-C / 24 pin USB-C |
| Hearing Aid Compatible | Yes |
| Placing / Mounting | Desktop |
| ENERGY STAR Certified | Yes |
| Width | 8.4 in |
| Depth | 8.9 in |
| Height | 1.9 in |
| Weight | 2.33 lbs |
| Service & Support | Limited warranty - replacement - 1 year |
Frequently Asked Questions
Cisco 9871 IP Desk Phone - Carbon Black (DP-9871-K9) | New
What is the Cisco 9871 IP Desk Phone used for?
Does it support VoIP communication?
Does it include a color display?
Does it support Wi-Fi connectivity?
Is Bluetooth supported?
How is the audio quality?
Does it support multiple lines?
Can it be used in hybrid work environments?
Does it include a speakerphone?
Can headsets be connected?
Does it support conferencing features?
Is it suitable for executives and professionals?
Does it support USB accessories?
Is it easy to deploy?
Can firmware be updated?
Does it include enterprise security features?
Is it compatible with unified communications platforms?
Can IT teams manage it remotely?
Is it energy efficient?
Is it future-proof?
Cisco 9871 IP Desk Phone - Carbon Black (DP-9871-K9) | New
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