Headset Operation
Description
This telephone system supports headset-compatible multi-line telephones.
An extension user can talk to another party without lifting the handset
by using an optional headset. Either a 2.5mm Cell
Phone style headset or standard modular headset can be used. Certain
cell phone headsets will also work.
Hot Line
Description
A single line telephone user can make an outgoing call to a pre-programmed
telephone number
simply by going off-hook. When the user goes off-hook, a special dial
tone is generated for a short period of time, and then dialing starts.
During this waiting time, the user can dial another party, overriding
the Hot Line feature if needed.
This feature is used for Automatic Line Selection
with Fax machines Credit Terminal, Postal Meters and courtesy phones.
Idle Extension Hunting
Description
If a called extension is busy, Idle Extension Hunting redirects the call
to an idle member of the same extension group. Idle extensions are
automatically searched for according to a preprogrammed hunting type.
This feature is also known as Station Hunting.
Intercom Call
Description
An extension user can call another extension user through the system.
This feature does not tie up any outside lines or
the Voice Mail system
Automatic Line Access
Description
An extension user can select an idle outside line automatically from the
assigned outside lines.
Simply raise the handset or press the Speakerphone button and an idle
outside line can be connected to your multi-line telephone.
Direct Line Access
Description
A multi-line telephone user can select the desired outside line directly
by pressing the
Single CO button. If you have traditional
telephone lines and VOIP lines this allows you choose which service you
want your call to go out on.
Line Preference—Incoming
Description
A multi-line telephone user can select the method used to answer
incoming calls from the following 3 line preferences.
No Line A user can select a line by pressing that button to
answer a call after going off-hook.
Prime Line A user can answer a call arriving at a flexible CO
button simply by going off-hook.
Ringing Line A user can answer a call ringing on their phone
simply by going off-hook.
Line Preference—Outgoing
Description
Through personal programming, a multi-line telephone user can select the
preferred method of
seizing a line to be used each time the user goes off-hook.
Idle Line When a user goes off-hook, an idle outside line is
selected automatically from among the assigned outside lines.
No Line When a user goes off-hook, no line is selected. In order
to make a call, the user must select the desired line manually.
Prime Line When a user goes off-hook, the preset line is selected
automatically.
Live Call Screening Voice Mail
Description
Similar to a conventional home answering machine, a multi-line telephone
user can monitor his or
her own mailbox as a caller is leaving a message and, if desired, answer
the call simply by pressing the Live Call Screening button.
Multi-line telephone users can choose one of 2 ways to perform Live Call
Screening, through personal programming.
Hands-free mode: The user can screen calls automatically through
the built-in speaker.
Private mode: The user will hear an alert tone when a message is
being recorded in his or her mailbox. To screen calls, the user must
press the MONITOR, SP-PHONE, or LCS button.
This feature is available when the telephone system is connected to a
Panasonic Voice Processing System like the KX-TVA-50.
Local Telephone Company Voice Mail Service
Description
The telephone system supports voice mail service, which is an answering
system offered by the telephone company, to notify the called party of a
message waiting. After subscription, the telephone company voice mail
system can answer calls automatically instead of the telephone system
when the line is busy or calls are not answered, and callers can leave
their messages in a mailbox provided by the telephone company.
The Message Lamp lights red and the corresponding outside line button
flashes red at moderate speed when a message has been recorded and
stored in the mailbox of the telephone company.
Going off-hook, pressing the red flashing CO button and then pressing
the MESSAGE button allows a multi-line telephone user to access the
telephone company voice mail system and listen to the messages stored in
the mailbox.
This feature is available only for Panasonic multi-line telephones.
Log-in/Log-out
Description
Members of an idle extension hunting group or Direct Inward System
Access ring group can join
(Log-in) or leave (Log-out) groups manually. Group members can log in at
the beginning of a work shift when they are ready to answer calls, and
log out at the end of the work shift.
Memory Dialing
Description
An extension user can store frequently dialed numbers in the telephone
system. A stored number can be dialed by a simple operation. Stored
numbers may set as Secret to allow common use without revealing the
number. There are 100 Memory Dialing locations in
the systems common area. Each multi-line 24-button telephone can have as
many as 12 One Touch Speed Dial buttons.
Message Waiting
Description
When an extension user calls another extension user who does not answer
the call, he or she can leave a message waiting indication. The MESSAGE
button or Message Lamp on the called extension user's telephone will
light, indicating that a call was missed, or a message recorded by the
Voice Processing System feature is waiting. A MESSAGE button can be used
to call the
caller back or listen to the message.
When a message is left for a multi-line telephone, the MESSAGE button on
it lights, or the Message Lamp turns red. Pressing the lit MESSAGE
button while on-hook shows the caller's information.
Message Waiting for Another Extension
Description
A multi-line telephone user can check messages left at another extension
and call back the caller
simply by pressing the lit Message Button for another extension. The
user can also clear all messages left at another extension. The Message
for another extension button or Message Lamp on his or her own extension
will light, indicating that a call was missed, or a message recorded by
the Voice Processing System is waiting. Pressing the lit Message for
another extension button while on-hook shows the caller's information.
Music on Hold
Description
An outside party on hold will hear audio to inform the party that the
call is still on hold.
The following types of audio are available:
External audio source
I nternal Ring Tone
More and more businesses are using this valuable
time to deliver up to the minute information about the new products and
services they offer while the customer is on hold.
One-Touch Dialing
Description
A multi-line telephone user can make a call or access a feature with a
one-touch operation.
This is possible by storing the number such as an extension number,
telephone number, account code, or feature number, in a One-touch
Dialing button. This is an alternative method to
dialing codes for features. If you use a particular feature often, like
Page, then One-Touch Dialing will make your job easier all day long.
Operator/Manager Features
Description
This telephone system supports one operator and one manager. Any
extension can be designated as the operator through system programming.
The operator is the destination of an Operator Call. The extension
connected to extension jack 01 is the manager extension.
An extension assigned as the operator or manager extension is allowed to
use certain features that most extensions cannot, as follows:
Sets the System Speed Dialing number.
Sets the System Speed Dialing name.
Sets the DISA security code.
Sets the number of digits for the DISA security code.
Sets the extension password. This password is used for the Walking COS
feature and the Remote Extension Lock feature.
Each extension's password should be unique.
Sets or cancels Extension Lock on an extension remotely.
Switches the time service mode manually.
Sets or cancels Timed Reminder to any extension remotely.
Clears all Caller ID information stored in the common area.
Selects how new calls are treated when Incoming Call Log for the common
area is full.
Adjusts the current date and time.
The Operator and Manager positions in the system
have the tools needed to set system wide controls and clear simple
troubles.
Outside Line Group
Description
Outside lines and VOIP lines can be grouped into 8
outside line groups based on properties such as carrier or outside line
type. This allows users to select the type of service they want use to
place the outgoing call.
Outside Line Ringing Selection
Description
An extension user can select whether the telephone will ring or not when
receiving call(s) from outside lines through personal programming.
This will override the system settings that are
programmed in the telephone system. This gives the multi-line telephone
user the ability to change, which lines will ring at any given time.
Outside-to-Outside Line Call Duration
Description
When a call between 2 outside parties is established, a timer restricts
the call duration. Both parties will hear a warning tone 15 seconds
before the timer expires. When the timer expires, the call is
disconnected. This applies to DISA and
Unsupervised Conference calls.
Paging
Description
An extension user can make a paging announcement to several people at
once.
The announcement is heard through the built-in speakers of multi-line
telephones and/or an external pager (loudspeaker), depending on the type
of Paging that is performed as follows:
All Extensions The page is heard through the built-in speakers of
all multi-line telephones.
All Extensions & External The page is heard through the built-in
speakers of all multi-line telephones. and an external pager
simultaneously.
External The page is heard only through an external loud speaker
pager.
Group The page is heard through the built-in speakers of the
multi-line telephones that belong to
a certain extension group.
Paralleled Telephone
Description
Any multi-line telephone can be connected in parallel with a single line
device, such as a single line telephone, fax machine, or modem.
When parallel mode is used, the 2 telephones function as follows:
Both share one extension number.
Either telephone or device can make or answer calls.
Only one telephone can be
used at any given time.
Caller ID info can be sent to the device.
PC Programming
Description
System programming settings can be accessed using a PC and the Panasonic
KX-TA Maintenance Console software as well as by using a multi-line
telephone.
System programming and data upload/download can be performed either
through on-site programming or remote programming through the built in
modem. The factory Windows based software comes in
the box with the telephone system and easy to use.
On-site Programming:
Programming that is performed using an on-site PC connected directly to
the telephone system.
By USB or Serial Port.
Remote Programming:
Programming that is performed using an off-site PC that connects to the
telephone system via an outside line.
Power Failure Restart
Description
When the electricity is turned back on, the telephone system restarts
and automatically loads stored data. There is no
need for any optional equipment or battery back up.
Power Failure Transfer
Description
If the local power company fails, specific single line telephones are
automatically connected to
specific outside lines (Power Failure Connections).
The telephone system will automatically switch from the current
connections to Power Failure Connections, and all existing conversations
will be disconnected.
Only outside line calls handled by Power Failure Connections can be made
during a power failure. This automatic feature
will allow continued telephone service whenever the power fails.
It will automatically restore the lines to the system when the power
returns.
Last Number Redial
Description
Every extension automatically saves the last external telephone number
dialed, allowing the same number to be easily redialed.
Saved Number Redial
Description
A multi-line telephone user can save a telephone number while in a
conversation with an outside
party or while hearing a busy tone, and then easily redial the number
later. The saved number is kept until a new number is stored.
Remote Extension Lock
Description
An extension assigned as the operator or manager extension can remotely
lock or unlock an extension. This feature functions only if the operator
or manager has set the extension password. When the operator or manager
locks an extension remotely, the extension's user cannot unlock it. When
a user locks an extension or locks the Incoming Call Log stored in his
or her personal area, the operator or manager extension can override the
lock and unlock the extension.
This feature is also known as Remote Station Lock Control.
This feature adds additional security to the
system by controlling who can use the telephone.
Ring Tone Pattern Selection
Description
A different ring tone pattern can be assigned to each incoming call type,
such as intercom calls, calls from Doorphones, and calls from each
outside line.
Delayed Ringing
Description
Each extension can be programmed for Delayed Ringing Day, Night, & Lunch,
which allows extensions to be alerted to calls by flashing buttons only.
Received calls can be answered by pressing the flashing button even if
the extension is not ringing. If the Receptionist
is busy on a call and is unable to answer any additional calls, the
Delayed Ringing feature can transfer the ring to another area of the
office allowing it to be answered.
Room Monitor
Description
An extension user can monitor a room or a door area through another
multi-line telephone or a Doorphone without the destination party
knowing.
Secret Dialing
Description
An extension user can prevent all or part of a System Speed Dialing
number or One-touch Dialing number from being displayed when a call is
made. This allows a telephone number to be dialed
without disclosing the actual number.
Station Message Detail Recording
Description
Automatically logs detailed call information for the telephone system.
Sends call information to a printer or a computer to store data.
Provides detailed information on how and when the call was handled.
This feature when used with free Windows software
can create a free Call Accounting system.
Multilingual Display by SMDR
It is possible to select the display language used for SMDR through
system programming
System Speed Dialing
Description
An extension user can use short numbers to frequently dialed numbers
that are stored in the telephone system. A 3-digit
number can be dialed nstead of dialing an 11 digit long distance number.
Time Service
Description
Many telephone system features use time
service modes to determine how they will function during different times
of day. For example, incoming calls can be directed to sales staff
during the day and to a Voice Processing System at night, extension
users can be prohibited from making long-distance calls during lunch
time, etc.
There are 3 time service modes—day, night, and lunch. The start times of
each time service mode and end time of lunch mode are programmed for
each day of the week in a Time Table.
Simple or
complex conditions can be programmed to achieve the desired results.
Timed Reminder
Description
Each extension user can set an alarm to be used as a wake-up call or
reminder. This feature can be programmed to activate daily or one time
only. If the user goes off-hook during the alarm, a special dial tone
will be heard. This is a helpful feature to remind
busy workers when a meeting, Webinar or other function is scheduled.
Remote Timed Reminder
Description
An extension assigned as the operator or manager extension can remotely
set, cancel, and confirm the timed reminder of the desired extension.
This feature is useful, for example, for a small hotel or motel to set a
wake-up call for an extension in a guest room, or for a parent to set a
wake-up call for an extension in a child's room.
Toll Restriction
Description
Toll Restriction can prohibit certain extension users from making
unauthorized outside line calls.
Every extension is assigned to one of 5 classes of service for each time
service mode.
It can also be used to force long distance calls
through less expensive or free VOIP services.
Two-way Recording into Voice Mail
Description
Multi-line telephone users can record their own telephone conversations.
These recordings can be stored in the user's own mailbox or in another
user's mailbox, depending on which button the user presses to begin
recording.
This feature is only available when the telephone system is connected to
the Panasonic Voice Processing System KX-TVA-50.
Walking COS
Description
Extension users can temporarily assign their own class of service to
another extension, allowing
them to make calls as if from their own telephones.
This feature is useful when a manager or supervisor needs to borrow
another employee's telephone to make a call. The superior enters the
extension password followed by the
Walking COS feature number and his or her extension number, and then
makes the call. The same privileges and restrictions normally applied to
a user are applied when using Walking COS.
When the call has ended, the extension returns to
the original class of service setting.
Additional Notes
The Panasonic 824 Telephone System allows the use
of inexpensive headsets.
In many cases, you can use the same-wired headset as you do on your cell
phone.
One particular exception, at this time, is Nokia headsets.
We offer Panasonic brand headsets with and without Volume and Mute
controls.
Battery Back will allow the Panasonic 824 Telephone System to operate
100% in the event of an electrical power failure. Due to its compact
size and low power requirements, it will run for an extended period of
time on a 500va (Watt) battery back up unit.
Page speakers can be added to various areas of your business. Whether it
is 1 ceiling speaker, 50 ceiling speakers or a series of loud speakers
the system is ready to run. There is a special Page Port built into the
system just for External Page equipment.
If you need to be able to record, listen and playback conversations,
then the Panasonic KXTA 824 system is right for you. Conversations on
individual stations or outside lines can be recorded and saved to a
computer hard drive. This same technology allows the calls to be
monitored in real time from a remote location. Caller ID information is
also recorded to track the calls more precisely.
Need an extension phone at a remote workers location? You can now use
your existing high speed Internet connection to expand your world of
communications with the Panasonic KXTA 824 system. By using modern VOIP
technology to extend the telephone systems extensions to remote users.
They can make and receive calls on all lines. As gasoline prices rise
and the Remote Teleworker concept gains momentum, you can redirect the
workflow to offsite workers.
This also reduces the need for a larger office space, parking space and
cooling/heating needs.
Want to add low cost VOIP service lines to the system? No problem. Take
advantage of the Internet Telephony Service Provider of your choice. We
have the experience and know how.
A simple connection could save thousands over traditional telephone
service. |
