Phone System-Avaya

Nortel Norstar

Toll Free: 800-475-0989

Comparison Matrix

Capabilities

Compact   ICS 7.0

 Modular  ICS 7.0 BCM 3.7 BCM50 Rls 1.0
T24 Key Indicator Module, connected to T7316e Yes Yes Yes Yes
Audio Conference Unit Yes Yes Yes Yes
Analog Telephone support Internal and

External ATA

 External ATA

and ASM

 External ATA

and ASM MBM

 Internal, ATA and
Doorphone Yes Yes Yes No
i2001 IP Telephone No No Yes Yes
i2002 IP Telephone No No Yes Yes
i2004 IP Telephone No No Yes Yes
i2050 Soft Phone No No Yes Yes
Mobility        
T7406 Cordless Yes Yes Yes Yes
Digital Mobility Yes Yes Yes No
7420 Handset Yes Yes Yes No
743x Handset (413x Handset) Yes Yes Yes No
744x Handset (414x Handset) Yes Yes Yes No
VoWLAN No No Yes No
2210 Handset No No Yes No
2211 Handset No No Yes No
Applications Support        
Voice Messaging Yes- CallPilot

100/150

 Yes- CallPilot

100/150

 Keycode

Enabled

 Keycode

Enabled
Unified Messaging Yes- CallPilot

100/150

 

 Yes- CallPilot

100/150

 

 Keycode

Enabled

 

 Keycode

Enabled

 
Call Center Yes- CallPilot

100/150

 

 Yes- CallPilot

100/150

 

 Keycode

Enabled

 

 Keycode

Enabled

 
Web Enabled Call Center (MMCC) No No Yes No
CTI Yes – CTA100 Yes – CTA100 Keycode

Enabled

 

 Keycode

Enabled

 
Centralized Voice Mail (to M1) No Yes Yes Yes
Centralized Voice Mail (Norstar) No Yes Yes Yes
Centralized Voice Mail (BCM) No Yes Yes Yes
Centralized Voice Mail (DSM100/SL100) No Yes Yes Yes
Interactive Voice Response (IVR) No No Keycode

Enabled - RTE

 No

Comparison Matrix

Capabilities

Compact   ICS 7.0

 Modular  ICS 7.0 BCM 3.7 BCM50 Rls 1.0
MCDN over PRI Networking No Yes Keycode

Enabled

 Keycode

Enabled

 
MCDN over IP Networking No No Keycode

Enabled

 

 Keycode

Enabled

 
OA&M        
Set-based programming Yes Yes No Yes
Windows-based programming Yes Yes Yes Yes
Web-based programming No No Yes No
SNMP No No Yes Yes
Network Management No No Yes Yes
Remote access Yes Yes

with FastRAD

 Yes Yes
Remote programming Yes Yes Yes Yes
Remote diagnostics Yes Yes Yes Yes
Performance Information & Monitoring No No Yes Yes
Backup and Restore Yes Yes Yes Yes
Multi-site System Management No No Yes Yes
Call Handling Features Yes Yes Yes Yes
Line redirection Yes Yes Yes Yes
Trunk to Trunk transfer Yes Yes Yes Yes
Privacy Yes Yes Yes Yes
Transfer Yes Yes Yes Yes
Conference Yes Yes Yes Yes
Call Pickup Yes Yes Yes Yes
Call Park Yes Yes Yes Yes
Hunt Groups Yes Yes Yes Yes
Caller ID logging Yes Yes Yes Yes
Call screening Yes Yes Yes Yes
Time-of-day Auto Attendant Blocking No Yes Yes Yes
DISA No Yes Yes Yes
Night Service Yes Yes Yes Yes
Comparison Matrix

Capabilities

Compact   ICS 7.0

 Modular  ICS 7.0 BCM 3.7 BCM50 Rls 1.0
Coordinated Dialing Plan No Yes Yes Yes
Silent Monitor on Hunt Groups Yes Yes Yes Yes
CLID on Busy Yes Yes Yes No
CLID Appearance on Multiple Sets Yes Yes Yes Yes
Data Capabilities        
Data support through switch No No Yes Yes
Voice over IP - trunk Yes – IP

Gateway

 Yes – IP

Gateway

 

 Yes Yes
Voice over IP – station No No Yes Yes
QOS No No Yes Yes (Media
DSCP Tags)
Universal T1 No Yes - NDI Yes - DDIM No
LAN Connectivity No No Yes Yes
Internet access No No Yes Yes BCM50a
and BCM50e
Router No No Yes Yes BCM50a
and BCM50e
WAN Connectivity        
Frame Relay No No Yes No
PPP, Multi Link PPP No No Yes No
PPPoE No No Yes

Yes BCM50a
and BCM50e
Integrated ADSL Modem No No No Yes BCM50a
  • Subject to engineering rules. When all TDM resources are used for stations, 60 VoIP trunks remain available.
  • Total Number of Stations for BCM 3.7 a) 6/2 TDM/IP Split: ≤192 TDM + ≤58 IP for ≤250 Stations; b) 5/3 TDM/IP Split:
    ≤160 TDM + ≤90 IP for ≤250 Stations. Subtract 1 from these totals, required for provisioning VoIP trunks, leaving ≤249
    Stations
  • Total Capacity of BCM50: Main Unit: 4 analog trunks, 4 analog stations, 12 digital stations, 32 IP clients, 12 IP trunks;
    Through expansion MBMS: Maximum of 2 expansion MBMs can be added. Maximum capacity of a single expansion:
    32 digital stations or 8 analog trunks or 8 analog stations or 1 PRI / E1 / T1 or 4 BRI

Acronymns
ATA – Analog Terminal Adapter
DDIM – Digital Drop & Insert MUX MBM
FTM – Fiber Trunk Module (Norstar)
NDI – Norstar Data Interface
MBM – Media Bay Module
RTE – Run Time Engine