Overview
Nortel BCM Call Center Professional with 20 active
agents paper software authorization code. Auto Attendant can primarily greet
callers, and play a different message based on your specifications. You can even
be prerecorded and scheduled messages/greetings in advance for special holiday
greetings and hours, etc. Up to 100 special holiday greetings can be scheduled
in advance.
BCM Call Center Professional:
- 250 Configured Agents
- 20 Active Logged-in Agents (Up to 80)
- 20 Agent Priorities
- 100 Lines
- 20 Overflow Rules
- 50 Queues
- 150 Recorded Announcements
- Part Number: NTKC0021
Tech Support
Nortel BCM 200/400 Call Center Professional Software Keycode
The Technical Support Service
offered involves technical assistance by telephone and the Web
for issues associated with the products purchased from
ATHQ.
Thoroughly trained on our products the support team has access to our real-time,
knowledge base and captive network models, which help them, replicate and resolve
problems while avoiding disruption of your network.
FAQs for
Phone System &
Voice Mail
Please call
us for technical questions and support
Toll Free: 800-475-0989
