Avaya Phone System
Toll Free: 800-475-0989
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Avaya Phone System |
Toll Free: 800-475-0989 |
Merlin Magix 2.2 (CKE5) Processor (6180-P22)
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(Maximum system capacity: 80 lines x 200 stations) |
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The MERLIN MAGIX® Integrated System supports up to 80 lines and 200 extensions. Businesses can easily enhance their MERLIN MAGIX® Integrated System by adding any of a growing number of e-business, customer service,or computer telephony integration (CTI) applications. The MERLIN MAGIX Integrated System simplifies administration and maintenance, which can reduce operating costs. Programming is via a user-friendly, graphical user interface (GUI)- based software application: the Microsoft Windows-based System Programming and Maintenance (WinSPM) software. This application provides on-screen icons and menu choices to guide system administrators through the administration process. The processor module is the “brain” of the system, a miniature computer that controls system features and diagnostics, as well as the traffic among themodules. The processor module has built in 2 jacks, one for SMDR and one for local system programming, and a built in modem for remote programming. There is also a slot for PCMCIA card for backup/restore/upgrade applications. You can program the system through an MLX-20L on an MLX module, 4424LD+ on a TDL module, or through WINSPM either locally through the admin port or remotely thru the built in modem. |
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Features of Magix 2.1 Call Screening. Call Screening allows a user with a multiline telephone equipped with a speakerphone (excluding QCCs) to listen to a caller leaving a message in the user’s voice messaging system mailbox. If the user chooses, he or she can answer the call while the message is being left. The System Manager must program Call Screening on a line button with LEDs by using Centralized Telephone Programming. The System Manager must also assign an authorization code to the extension (the code serves as the user’s Call Screening password). When the user activates the feature, Call Screening begins once the voice mail system has answered the call. The user’s speakerphone automatically goes on while the call is being screened, and the user is connected to the call in a listen-only mode. The user can hear both the outgoing announcement and the caller leaving a message. If the user decides to answer the call, the user presses the Call Screening button which disconnects the voice mail system from the call and allows the user to speak to the caller normally. Call Screening works with all voice mail systems. Hot Dial pad. The Hot Dial pad feature allows a user with a multiline telephone equipped with a speakerphone to make an inside or outside call without pressing the speakerphone button or lifting the handset before dialing the number. The telephone automatically goes off-hook on speakerphone when the number is dialed from the dial pad. Headset Mode Display Enhancement. Beginning with an extension is in Headset mode, information about incoming calls is shown on the telephone display when the call begins to ring at the extension. In previous releases, information about incoming calls is not shown on the telephone display until the user answers the call. Louder speakr Page with Group Page. This feature enhancement allows up to two Loudspeaker Paging ports to be added to the Page All Group and to other Paging Groups. When a call is made to the Page Group, all members, along with the Loudspeaker Paging port are alerted. Remote Call Forwarding with Simultaneous Internal Alert. Remote Call Forwarding with Simultaneous Internal Alert allows a user to have internal and external calls sent to an external telephone, such as their cell phone, at the same time the call is received at their internal extension. If the user does not answer the call (at either telephone, including the external telephone’s voice mail), the call is sent to the internal extension’s programmed coverage arrangement for example to a voice messaging system. The Forwarding Delay option does not apply to Remote Call Forwarding with Simultaneous Internal Alert. As soon as the call arrives at the internal extension, it is sent out to the external telephone. There is new System Programming required for Remote Call Forwarding with Simultaneous Internal Alert to associate an extension with a pool. This pool must contain only PRI lines, T1 lines emulating TIE, or analog TIE lines. The pool cannot contain lines used for private networking. SPM7.0 WinSPM 7.0 software offers an automatic conversion program via the DOS-emulator version of SPM and flow control for the programming thru the serial port or remotely thru the built in modem.WinSPM will help thru the upgrade process to make it simple and utilize less time.WinSPM is backward compatible. |
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| Voicemail | ||
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| Upgrade Capabilities: | ||
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| Telephone Sets: | ||
| TDL Sets: | Legend MLX (digital) Sets: | |
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Single line sets (LED message waiting light only supported – no neon message waiting lights supported) |
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