Avaya Phone System

Toll Free: 800-475-0989 www.athq.com

Configure up to 200 subscribers with up to 100 hours of total storage.

Expandable from 2 to 12-Ports. Expands easily from 2, 4, 6, 8, 10, or 12-ports for future growth and optimal performance. Easy Administration. Administer the Merlin Messaging through a system display telephone (4424LD+ or MLX-20L) recommended or Administration software through a PC.

• Automated Attendant Service. Provides 4 Automated Attendants which
  answer incoming lines and present callers with a list of options (i.e. “Press 1
  for sales...Press 2 for technical...etc.”). Based on caller’s input, they may be
  transferred to an extension, played an informational announcement, transferred
  to a voice mailbox, or presented with a submenu containing additional options.
  The Automated Attendant Service can also detect and route fax calls.
• Multilingual Support. Language support for U.S. English, Canadian French,
  and Latin American Spanish.
• Voice Mail Service. Allows subscribers to record and send messages, forward
  and reply to messages, listen to messages, record their names and personal
  greetings, activate personal greetings, change their personal operators, change
  their passwords, set up out calling, create personal group lists, change call
  answer mode of their mailbox, transfer to another extension.
• Call Answer Service. Functions as a personal answering machine, allowing a
  caller to hear a personal greeting, switch to the alternate language if the system
  is configured in bilingual mode, leave a voice message, and transfer to an
  operator to another extension.
• Compatible with all releases of Merlin Magix and Merlin Legend Release 7.0.
• Clamshell required for Merlin Legend Systems or Merlin Magix Systems with
  plastic carrier.
• Clamshell not required for Merlin Magix Systems with metal carrier

• All features of 3.0
• Record-A-Call. Allows a user at a multiline telephone to record an active
  conversation and store it as a voice file in the user’s Merlin Messaging Release
  4.0 mailbox. Feature is available for internal or external calls. Can be used on
  conference calls. Requires Merlin Magix Release 4.0 Processor. Record-a-call
  requires a Merlin Messaging R4.0 with 4-ports or greater..