Avaya Phone System

Toll Free: 800-475-0989 www.athq.com

Configure up to 200 subscribers with up to 100 hours of total storage.

• Expandable from 2 to 12-Ports. Expands easily from 2, 4, 6, 8, 10, or 12-ports
  for future growth and optimal performance.

• Easy Administration. Administer the Merlin Messaging through a system
  display telephone (4424LD+ or MLX-20L) or Administration software through
  a PC.

Automated Attendant Service. Provides 4 Automated Attendants which answer incoming lines and present callers with a list of options (i.e. “Press 1 for sales...Press 2 for technical...etc.”). Based on caller’s input, they may be transferred to an extension, played an informational announcement, transferred to a voice mailbox, or presented with a submenu containing additional options. The Automated Attendant Service can also detect and route fax calls.

• Multilingual Support. Language support for U.S. English, Canadian French,
  and Latin American Spanish.
• Voice Mail Service. Allows subscribers to record and send messages, forward
  and reply to messages, listen to messages, record their names and personal
  greetings, activate personal greetings, change their personal operators, change
  their passwords, set up out calling, create personal group lists, change call
  answer mode of their mailbox, transfer to another extension.
• Call Answer Service. Functions as a personal answering machine, allowing a
  caller to hear a personal greeting, switch to the alternate language if the system
  is configured in bilingual mode, leave a voice message, and transfer to an
  operator to another extension.
• Compatible with all releases of Merlin Magix and Merlin Legend Release 7.0.
• Clamshell required for Merlin Legend Systems or Merlin Magix Systems with
  plastic carrier.
• Clamshell not required for Merlin Magix Systems with metal carrier.

• All features of Merlin messaging release 2.0
• Delay Announcement Service (DAS). Provides recorded delay announcements
  for callers when calls are in queue for selected DGC groups.
• Display integration. Allows users with display telephones to view basic voice
  mail message information such as the number of New and Old Messages
  compatible with magix release 2.0 or higher.